711bit Privacy Policy

1. Data Controller Information

This Privacy Policy applies to the processing of personal data by 711bit ("711bit," "we," "us," or "our"), the operator of the online gaming platform available at https://711bit.org ("Platform"). 711bit acts as the data controller in respect of personal data collected through the Platform.

This Policy is issued in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable issuances of the National Privacy Commission of the Philippines. It should be read in conjunction with the 711bit Terms & Conditions and Responsible Gaming Policy.

By accessing the Platform or creating a 711bit account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

2. Personal Data We Collect

2.1 Registration & Identity Data

When you create a 711bit account, we collect the following information:

• Full legal name;
• Date of birth (to verify 21+ age requirement);
• Email address;
• Philippine mobile number;
• Username and encrypted password;
• Preferred currency (Philippine Peso / PHP).

2.2 KYC Verification Data

To comply with PAGCOR licensing requirements and the AMLA, we collect:

• Government-issued Philippine photo ID (PhilSys, passport, UMID, SSS ID, driver's license, PRC ID, or voter's ID);
• Proof of address documents where required;
• Source of funds documentation for high-value accounts;
• Selfie or facial verification image for identity matching purposes.

2.3 Financial & Transaction Data

We collect and process:

• Deposit and withdrawal transaction records;
• Payment method details (GCash mobile number, PayMaya account, bank account details — BDO, BPI, Metrobank — or card details where applicable);
• Account balance and bonus balance history;
• Wagering and game transaction records.

2.4 Technical & Usage Data

When you use the Platform, we automatically collect:

• IP address and approximate geographic location;
• Device type, operating system, and browser;
• Session timestamps and duration;
• Pages visited and game activity logs;
• Cookie identifiers and session tokens (see Section 6).

2.5 Communications Data

When you contact 711bit support — via live chat or email — we retain records of those communications, including the content of messages and any attachments, for quality assurance, dispute resolution, and regulatory compliance purposes.

3. How We Use Your Personal Data

711bit uses your personal data for the following purposes:

• Account Management: Creating and maintaining your 711bit account, processing your login authentication, and providing you with access to the Platform;
• Payment Processing: Facilitating deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and card processors;
• Identity Verification: Conducting KYC checks to verify your identity and age (21+) as required by PAGCOR and AMLA;
• Regulatory Compliance: Meeting our obligations under PAGCOR licensing, AMLA, and National Privacy Commission requirements;
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, account misuse, and prohibited conduct;
• Responsible Gaming: Monitoring account activity to identify signs of problem gambling and administering self-exclusion and limit-setting tools;
• Customer Support: Responding to your queries, resolving disputes, and providing technical assistance;
• Marketing Communications: Sending you promotional offers and game updates, where you have provided consent or where permitted under applicable law. You may opt out at any time;
• Platform Improvement: Analyzing usage patterns in aggregated, anonymized form to improve the 711bit platform experience.

4. Legal Bases for Processing

711bit processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform the contract between you and 711bit — including account registration, payment processing, and game provision;
• Legal Obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, and NPC requirements — including KYC verification and transaction record retention;
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring — where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications, optional analytics, and non-essential cookies — where you have given freely given, specific, and informed consent, which you may withdraw at any time.

5. Sharing Your Personal Data

711bit does not sell your personal data. We share your personal data only in the following circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in Platform operations, including payment processors (GCash / Maya Philippines, Visa, Mastercard acquirers), KYC verification providers, cloud hosting providers, and customer support software vendors. These providers process data on our instructions and are contractually bound to maintain appropriate data security standards.

5.2 Regulatory Authorities

We share personal data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government authorities where required by law, regulation, or lawful order.

5.3 Game Providers

Certain game data — including game session identifiers and wagering records — is shared with third-party game software providers for game delivery and RNG certification purposes. Game providers do not receive your full personal identity information unless required for dispute resolution.

5.4 Legal Proceedings

We may disclose personal data where required by a valid court order, subpoena, or equivalent legal process issued by a Philippine court or competent authority.

6. Cookies & Tracking Technologies

711bit uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly Necessary Cookies: Required for Platform functionality — including login session management, security tokens, and load balancing. These cannot be disabled without affecting core Platform operation;
• Performance & Analytics Cookies: Used to understand how players interact with the Platform — which games are most popular, where users encounter issues, and how to improve the experience. Data collected is aggregated and anonymized where possible;
• Preference Cookies: Remember your settings and preferences (e.g., language, notification preferences) to provide a personalized experience;
• Marketing Cookies: Used only where you have provided consent, to serve relevant promotional offers. You can manage your cookie preferences via your browser settings or by contacting our support team.

7. Data Retention

711bit retains personal data for the following periods:

• Account data and KYC documents: for the duration of your account and for a minimum of five (5) years after account closure, as required by AMLA and PAGCOR regulations;
• Transaction records: for a minimum of five (5) years following the transaction date;
• Support communications: for a minimum of two (2) years from the date of communication;
• Marketing consent records: until consent is withdrawn, plus a reasonable period to evidence the prior consent;
• Technical logs: typically ninety (90) days, unless retained longer for security investigations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved disposal procedures.

8. Security Measures

711bit implements the following technical and organizational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 711bit Platform;
• Encrypted storage of passwords — passwords are hashed using industry-standard algorithms and are never stored in plain text;
• Role-based access controls limiting data access to authorized personnel with a demonstrated need-to-know;
• Two-factor authentication (2FA) available to all users and mandatory for administrative access;
• Regular penetration testing and security audits of the Platform;
• Fraud monitoring systems that identify and flag suspicious account activity in real time;
• Secure data center facilities with physical access controls and environmental safeguards.

While 711bit takes all reasonable measures to protect your data, no online system is entirely immune to risk. We encourage you to use a strong, unique password for your 711bit account and to enable two-factor authentication in your account security settings.

9. Your Data Rights

Under the Data Privacy Act of 2012 and NPC regulations, you have the following rights in respect of your personal data held by 711bit:

• Right to be Informed: To receive clear information about how your personal data is collected and used — as provided in this Privacy Policy;
• Right of Access: To request a copy of the personal data we hold about you;
• Right to Correction: To request correction of inaccurate or incomplete personal data;
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to Object: To object to processing carried out on the basis of legitimate interests, including direct marketing;
• Right to Data Portability: To receive your personal data in a structured, commonly used format;
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at [email protected]. We will respond within thirty (30) days of receipt of a valid request.

10. Children and Minors

The 711bit Platform is strictly intended for individuals who are 21 years of age or older, as required by PAGCOR. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is conducted through the KYC process for all accounts.

If we become aware that personal data has been collected from an individual who does not meet the age requirement, we will promptly suspend the account, delete the collected data to the extent permitted by our legal obligations, and report the matter to PAGCOR where required.

If you have reason to believe that an underage individual has registered a 711bit account, please notify us immediately at [email protected].

11. International Data Transfers

Some of 711bit's service providers — including cloud hosting infrastructure and game software providers — may be located outside the Philippines. Where personal data is transferred to a recipient in a country that the NPC has not recognized as providing adequate data protection, 711bit ensures that the transfer is subject to appropriate safeguards, such as standard contractual clauses approved by the NPC or equivalent contractual protections.

By using the 711bit Platform, you acknowledge that your personal data may be transferred and processed in countries other than the Philippines, subject to the safeguards described in this section.

12. Changes to This Privacy Policy

711bit reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes will be communicated to you via email or prominent notice on the Platform at least fourteen (14) days before the changes take effect.

The effective date at the top of this Policy indicates when it was last revised. Your continued use of the 711bit Platform following the effective date of any revised Policy constitutes your acceptance of the updated terms.

13. Contact & Data Protection Officer

For any questions, requests, or complaints relating to this Privacy Policy or your personal data, please contact the 711bit Data Protection Officer:

• Email: [email protected] (subject: "Data Privacy Request")
• Live Chat: Available 24/7 within the 711bit Platform

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint is available on the NPC website.